Aurum Labs - SG-SIN1 - 3rd Party Networking Issue – Incident details

All systems operational

SG-SIN1 - 3rd Party Networking Issue

Resolved
Degraded performance
Started about 3 years agoLasted about 4 hours

Affected

Live Streaming Servers

Degraded performance from 5:45 PM to 9:45 PM

Updates
  • Resolved
    Resolved

    Monitoring - Network connectivity has been resolved to all affected cloud servers.

    We will continue to monitor the situation.

    If you are still unable to connect to your server, please contact our support at support@aurumlabs.co

    We apologise for the incident

  • Identified
    Identified

    Identified - Please be aware that you may be affected by an ongoing 3rd party network issue affecting some servers hosted in our Singapore data centre.

    The affected cloud servers may experience slow connections or become unreachable. Nov 24, 17:47 UTC